Shipping policy

Can't find the answer you're looking for? Please email info@lacelaboratory.com, we try to answer within 48 hours. 

We currently ship to Europe. But stay tuned, we’re going global!

Sweden: Free deliverys over 350 sek with Budbee and Early bird. Delivery time: 1-2 business days.
Orders under 350 sek: Budbee Home 39 sek, Budbeee Box 19 sek, EarlyBird 19 kr. DHL 39 kr. 

Netherlands: Free delivery over 43 euro with Budbee Box & Home delivery. 1-3 days. 
Orders under 43 euro: Budbee Box & Home delivery 3 euro. DHL Express 13 euro.

Norway: Free delivery over 350 NOK. Bring Mailbox. Delivery time: 4-7 business days. 
Orders under 350 NOK: Bring 39 NOK.

Denmark: Free delivery over 450 DKK with Budbee Box & Home. Bring PickUp. Delivery time 2-3 business days.
Orders under 450 DKK: Budbee Box 19 DKK, Budbee Home 39 DKK. Bring PickUp 69 DKK.

Soumi: Free delivery over 43 euro with Budbee Box & Home. Delivery time: 3 business days and Posti 2-4 business days.
Orders under 43 euro: Budbee Box 3 euro, Budbee Home 5 euro, Posti 3 euro.

Currently we are using:

*PostNord (SE + Europe)

*Early Bird (SE)

*International Maxi Letter (Europe)

*Budbee (SE, DK, NO, NL)

*DHL (SE, DK)

*Posti (FI)

*Bring (NO.DK)

But we are constantly adding more options!

As soon as you order has been shipped you are able to track the order with a reference which is sent to your registered email address. 

Your order will be shipped within 1-2 business days and within 4-7  business days during campaigns. Normally you receive your package directly home, otherwise to your closest service point.

Yes, Lace Laboratory is not responsible for taxes.

Returns and exchanges

As panties are intimate-hygiene products, there is no return after purchase (we hope you understand). For defective products, please get in touch with our customer support.

Again, these are intimate-hygiene products, so there is a ‘no exchange policy’ when shopping for your Lace Laboratory panties.

ORDERS

Campaign codes should be entered during the checkout process to be valid. It’s not possible to add a campaign code after purchase.

Please get in touch with customer support for further assistance. Please email: info@lacelaboratory.com

Oh no! Please get in touch with customer support for further assistance. Please email: info@lacelaboratory.com

Once an order is placed, it can’t unfortunately be changed.

PRODUCT

The Lace panty has the stretch lace-waist and Lace on the body of the panty, the inner lining is made of 100% cotton. The Modal panty also has the stretch lace-waist but the body is made from the fabric modal, which is a breathable material.

SIZING

We are probably out of stock… but keep checking. We are continuously filling up our stock.

Please see our size guide.

CARING

Our panties are washable at 40°C (even at 60°C, but we don’t recommend it). We recommend washing them with similar colors and preferably in a wash bag.

Don’t tumble dry but rather dry flat to minimize wrinkles.